TSR Touch of Hope LLC wants information about our services to be accessible, and wants you to know how to raise a concern.
TSR Touch of Hope LLC wants information about our services to be accessible. If you have trouble reading a page, using a form, or finding information, please contact us so we can discuss another way to help.
Email [email protected] or call 414-293-2486. Please tell us which page or feature caused difficulty and how you prefer to be contacted. Avoid including sensitive health information in your message.
If you need assistance communicating about services, let us know your needs so we can discuss available arrangements.
You deserve to be treated with dignity and respect. We encourage you to ask questions, share preferences, and raise concerns about your services.
During intake, TSR provides information about applicable client rights, service expectations, privacy, and the process for raising a complaint or concern.
Contact TSR at 414-293-2486 or [email protected]. Tell us the general nature of your concern and how to reach you. We will explain the next steps under our complaint process and the appropriate way to share any confidential information.
If services are funded through a program, you may also contact your care manager, IRIS consultant, support and service coordinator, or the grievance contact identified in your program materials.
For an immediate emergency, call 911.